Our Services

One Local Shop for HVAC, Refrigeration & Kitchen Equipment

Whether you run a restaurant, manage a building, or just want your home comfortable, we cover the equipment that keeps you running — in English and Spanish.

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NewGen HVAC technician servicing a commercial rooftop unit

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history Serving the Valley Since 2014

kitchen Commercial Refrigeration Specialists

emergency_home 24/7 Emergency Service

Comprehensive Climate & Equipment Solutions

NewGen HVAC handles the full range of climate and refrigeration work for homes and businesses across the Merrimack Valley and Southern New Hampshire.

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Commercial HVAC

Installation, replacement, and repair of rooftop units, heat pumps, and heating systems that keep your business open.

check_circle Rooftop Units (RTUs)
check_circle Heat Pumps
check_circle Heating Systems
check_circle Preventative Maintenance

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Residential HVAC

High-efficiency mini-splits, heat pumps, AC, and furnace service to keep your home comfortable year-round.

check_circle Mini-Splits
check_circle Heat Pumps
check_circle AC Repair & Install
check_circle Furnace Service

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Commercial Refrigeration

Walk-in coolers, freezers, reach-ins, and ice machines — with the fast response that protects your inventory.

check_circle Walk-in Coolers
check_circle Reach-in Freezers
check_circle Ice Machines
check_circle Emergency Repair

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restaurant

Commercial Kitchen Equipment

Repair and safety service for fryers, ovens, griddles, burners, and gas valves.

check_circle Fryers & Griddles
check_circle Ovens & Ranges
check_circle Burners & Gas Valves
check_circle Safety Controls

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We Speak Your Language

Full service in English and Spanish — clear answers, no translation guesswork.

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Refrigeration Specialists

Most residential shops can't help when a cooler fails. We can — it's our specialty, not an afterthought.

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Local & Responsive

Based in Methuen, with 24/7 emergency support for the equipment that can't wait.

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Straight Answers Since 2014

Honest diagnosis, fair pricing, and work we stand behind.

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Homeowners: get ahead of breakdowns

The Comfort Plan gives you seasonal tune-ups, priority scheduling, and member pricing on repairs.

Starting at

$249/yr

See the Comfort Plan

What Our Customers Say

4.9

56 reviews on Google open_in_new

Esthefanie Castillo

I've worked with New Generation HVAC on both my personal properties and several commercial projects, and they've been great every time. Jean is easy to work with, responsive, and really knows his stuff. Jean and his team are consistently reliable, knowledgeable, and professional in every aspect of the job.

Luis Castillo

I had an emergency at home and they came promptly and efficiently to resolve the problem. Jean, the owner, was very professional and friendly. He and his team took great care of us and got us up and running for a good price. It's been a couple years and we didn't have any issues.

Praveen

I highly recommend Jean from New Generation HVAC for furnace repairs. He arrived on time, quickly identified an issue, and clearly explained the repair process and ongoing maintenance to prevent future problems. Jean is professional, honest, and highly knowledgeable.

Rose Nivar

Jean came out to check our HVAC system and did an excellent job. He was fast, efficient, and very knowledgeable. He took the time to explain what he was doing and made sure everything was running properly before he left. Highly recommend!

Frequently Asked Questions

Find answers to common questions about our HVAC and refrigeration services.

What areas do you serve? expand_more

We're based in Methuen, MA and serve the Merrimack Valley and Greater Lowell — including Lawrence, Haverhill, Andover, North Andover, and Lowell — plus Southern New Hampshire towns like Salem, Windham, and Derry. Not sure if you're in our area? Just ask.

Do you offer emergency repairs? expand_more

Yes, we offer 24/7 emergency repair services for both residential HVAC and commercial refrigeration. We understand that a cooling failure can be critical for businesses or uncomfortable for families, so we prioritize emergency calls.

Are your technicians bilingual? expand_more

Absolutely. We pride ourselves on being part of our diverse community. Many of our technicians are bilingual and fluent in Spanish (hablamos español) to ensure clear communication and exceptional service for all our neighbors.

How often should I service my HVAC system? expand_more

We recommend a professional tune-up twice a year — once in the spring for your air conditioning and once in the fall for your heating system. Our Comfort Plan makes seasonal maintenance effortless and affordable.

One Local Shop for HVAC, Refrigeration & Kitchen Equipment

Comprehensive Climate & Equipment Solutions

Commercial HVAC

Residential HVAC

Commercial Refrigeration

Commercial Kitchen Equipment

We Speak Your Language

Refrigeration Specialists

Local & Responsive

Straight Answers Since 2014

Homeowners: get ahead of breakdowns

What Our Customers Say

Frequently Asked Questions

Ready to Upgrade Your Comfort?